On 12th december my balance was around 53 rs and between 6 pm to 9 pm airtel reduced my balance to rs 14 and when i called customer service they said i used there airtel live (or watever) of which i had no idea because I really dont have such a waste of my time and niether i have spare money to use these kind of waste services.
They gave 14th dec 6pm the exact time when my balance wud be credited, but i recived no call/sms from them. When i called them again the agent transfered to supervisor who literally behaved in a rude and uneducated manner, who said "you can go ahead and complain local airtel office". Iam not a fool who would go and waste my time for bloddy 40 rs but my point is airtel have sense of cust service or rather i should say airtel has no secure connection (if they i used net connection when I know i didnt)
PLEASE DONT BUY AIRTEL BECAUSE ANY WHICH WAYS AIRTEL IS THE MOST EXPENSIVE TELECOMM SERVICE IN INDIAN UNNNECESSARY.
Iam 7 yrs old cust of airtel to whom they said do watever you want.
Iam switching off from airtel definitely or rather airtel wud be a showpiece at my place now only.
Gaurav Panjwani
Kanpu
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