I had registered a request for shifting my connection A/C Number 15784808 to my new residence in DWARKA on 24 Jul 10 at aroun 3.30 pm. The Ref No is 362010. I clearly spelt out that I would be vacating my current residence on 27 Jul. I was told to unplug my instrument and modem and leave the wiring as it is. New wiring would be installed in my new residence. However as of today there has been no installation in my new house.
How then can you be charging me rentals and taxes thereon for the months of Aug onwards. I got a call about outstanding bill from some of your employee. I informed them that I have not recieved any bill since Jul. Frequent attempts to contact airtel help has not resulted in solving the problem. They keep transferring my call from on person to other. Then somebody tells me that there is connection possible in my new area of residence. Nobody has the decency or logic to call me and inform the same. Such a big company, and no sense of propreity.
I am now in a position to have internet access through a Reliance connection. On checking the account statement, it appears that the amount of Rs 1432 in the current bill is therefore illogical and unfair. I have however paid the amount of Rs 1015 for last bill dues and late fees thereon.
They must now Pl reconcile and also now pl terminate this connection. I am fed up with Airtel.
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