1. I have been customer of AIRTEL MOBILE SERVICES since June... I had asked for NDNC services in the first week of Dec..which was not noted, . again on 15 Dec a request was made (Ref no 1024394290).. Mr Hari Om and Mr Shiv who were the customer service executives were also spoken to. However till now no action was taken...
2. In addition they call and message from some local tele no so that customers call back not knowing that these numbers do not belong to the company... when customers call back to check the number they are immediately charged for some service which is not known... Each time, the service Executives tell lies that they are terminating the services charged and the money will be refunded. Which has not happened till date.
3. The same thing happened with me in which they charged me for 'Friends Chat' ...this is sheer cheating the customers... Last month I was subscribed for the above said service for which I had requested to discontinue which was not obliged. The same service was again renewed on 13 Feb for which I had again requested on 14 Feb which the customer service personnel lied to me and did not take note of the request and i again called up in the evening and Mr Veeru spoke in a very rude manner... He too refused to take any action.
I am extremely unhappy and disgusted wit AIRTEL SERVICES
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