Airtel Mobile Company
Activated 3g services without my knowledge

Hello,

My name is Akila Ramu and I have been an Airtel customer from last few years. In my last month bill I see a huge bill of Rs. 5000 /- for one of the value added service. I was never informed by the customer care that I was entitled for any such services.

When I got a call from the customer care center if I wanted to opt for this service, I very clearly told them I do no want to use this value added 3G service. In-spite of that they have activated this service without my permission and now they have billed me five thousand rupees. This is not acceptable, hence I will not pay them the amount till they sort out this issue and produce the bill as per my usage.

Regards,

Akila