Dear Madam/ Sir,
This is regarding fake bill issued for mobile# 0-9900388511 along with legal notice.
I have closed Airtel, mobile post paid account in the month of May. And I was issued with 'No Due Certificate' on 20th of May.
Few months later, I started receiving calls from 'Airtel Collections Team' to make the bill for months of June to September. In-order to avoid further inconvenience, have provided all the required information and asked them to check with their team.
Surprisingly, on 8th of Dec, I got a legal notice over e-mail with a bill of Rs 2367.45 from Corporate. [email protected]
I have replied to the stating the discrepancy and called over the contact details provided. Later I received mail from same team to ignore the mail (legal notice) and assuring they will rectify the problem.
On 16th of Dec I got same mail (legal notice) from same team and signed by 'Girish Hegde'. I contacted 'Sanjana @ 9740128238/Girish @ 9980058880' for follow-up; however team was least bothered to look into the matter and take responsibility.
In my life, I have never came across any team with worst corporate etiquette and no proper governance.
I'm facing mental harassment and forced to seek justice not only for me, for entire consumer. This is not just worst customer service, is customer harassment.
I request for justice and guidance.
Sincerely,
Benil Thomas
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