My mobile phone with airtel company has had mutliple complaints of deducting money without any reason.
But on 14th April Saturday when I was in Mangalore, the out going calls were barred without assigning any reason and without notice. It caused me great inconvenience as I had to go out to make calls or borrow some friends phones to maker calls. Next day [Sunday] and also Monday [16th] the airtel office was closed at Manipal. On Tuesady they told me to resubmit the documents which I promptly did and even after reqpeated requests the counter staff and the area manager informed me that it would be restored within 24 hours and since that did not happen I even lodged a complaint at the Manipal Police station on18th. Today is 19th and it has been a great problem for me as I hold a position where at times the phone would be in silent mode and usuaslly I would call the concerned number, but now that is not possible. The said phone has a currency of Rs. 298 and yet I can't make outside calls. May I request you to provide me assistance to get the facility back and grant me compensation for the inconvenience caused for all these days. After getting the money I would be more than happy to change the net work with the same number.
Sincerely,
Dr. Antony Sylvan D’ Souza,
Professor, Head & Director of Post Graduate studies
Department of Anatomy,
Kasturba Medical College, Manipal University,
Manipal, Karnataka, India-576104. Email: [email protected]
Telephone: [ 91 0820] 2922780 / 2922327 [office], 9741161876
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