Sir/ma'm,
i'm an airtel customer for post paid for the past three years, i've paid my bills in time, until recently when i've shifted my home to jubilee hills, i'm unable to find a proper place to pay my bills, i've asked several collection executives to collect the money, they do so for one month and the next they move to other companies and again i've to call the customer centre to send me another executive. this takes a min. of two onths and again it goes into record that i'm defaulting. everytime some call centre people call me when i'm extremely busy and they keep wasting our time, asking for the confirmation of our billing address and so on all non-sense stuff...
so i made a request to the customer care to arrange for the collection executive, instead they've disconeected my connection and now they warn and the customer executive whom i spoke threatens that i better pay the amount or the connection be removed.
i'm shocked the way the airtel is working, besides i tried to browse the airtel's website and had tried to get in access with the centres nearby to my place, the website is not working properly (select your region in Reach airtel of Post paid)...
i only hope that they may rectify this problem and not pose me hurdles in my busy life.
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