Airtel Post Paid
Cheating, false billing

Dear sir,

My cell no. is 9818075588, post paid connection.

I would like to fire a complain against airtel billing department.

I ve been a regular post paid user of airtel for the last 6 years.

And I ve got activated gprs on my phone for last year,

Under which I ve opted for Rs.200 plan, which allows me to surf

For 2 GB of data everymonth.

Now for this month they have charged me around 14, 000/

For around 950 KB of data. And they are saying that I ve surfed the

Net via airtel live, so they are charging so much.

Now You tell me, is it fair to do so. I ve been their regular customer

And I ve also opted for the GPRS plan, now how should I come to know

That they ve send me the airtel settings and ask to save it.

How can u charge 31, 000 for the same thing which u r selling at 200 rs.

And that also without informing the customer.

Please do something, otherwise I don’t ve any options other then :

1. I should opt for number portability, and ask my 20-30 friends also

to switch from airtel as soon as possible.

2. Go to the consumer court and file against your company, for harassment

And doing unjustice to your valuable consumer.