Dear Sir,
I got my airtel mobile line discontinued. I received confirmation mail to that.
I am in US since sept. For dec they have raised bill of over 900/- against my name.
I would like stern action to be taken against airtel and if possible against Sunil Mittal.
Regards,
Ashit
1 404 693 0549
I am attaching mail i sent to them now.
Re: YOUR AIRTEL BILL FOR ACCOUNT NUMBER: 105-101897611, BILL DATE: 02-OCT [|BAL|9945711922|9102009325|]Friday, 25 December 2:44 PM
From: "ashit singh" View contact detailsTo: [email protected],
Why the hell I am sent the bill for december. I cleared the last payment. I am still in US and the mobile with sim card is with me in unuse condition. As I never got back to india, I have not asked you for reactivation.
There is something fishy going.
Please check things on your side and confirm back, else i have to drag this matter to TRAI and Ministry of Telecommunication apart from consumer court.
Regards,
Ashit
1 404 693 0549
& On Thu, 8/10/09, [email protected] wrote:
From: [email protected]
Subject: Re: YOUR AIRTEL BILL FOR ACCOUNT NUMBER: 105-101897611, BILL DATE: 02-OCT [|BAL|9945711922|9102009325|]
To: [email protected]
Date: Thursday, 8 October, 10:41 PM
Dear Mr. Ashit,
Thank you for contacting Airtel.
We understand from the previous interaction dated 08/10/09, you have requested to place your mobile number 945711922 in Safe custody.
We would like to confirm that your request has been updated to place your number under Safe custody under the Service Request number 28729995. We would revert to you on or before 21/10/09.
Further we would like to inform you the following:
There is no monthly rental during this period.
Incoming and outgoing calls will be disabled.
The line will be disconnected permanently after the safe custody period of 3 months.
Please be informed that the bill amount unpaid reflecting in your account is Rs. 457.29 for the bill dated 03 10 09 and the due date for the same is on 21 10 09. For further assistance, mail us at [email protected].
We value your association with Airtel.
Warm Regards,
Vijayalakshmi S
Customer Care Executive
Bharti Airtel Limited
Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.
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