I also had mobile no. from airtel (Kolkata) 9831028523, which was unused since Mar. For which I already had raised a
request for closing on customer care, which was accepted to be done in one month. But, after April, I started recieving
letters for paying the unbilled amount till date. I made settlement payment of reduced amount as discussed with them in june
by going to the Salt Lake City Centre office. For where I was told to get a settelment letter. As, I have recieved the pending amount which was supposed to be canceled after reduced settlement amount was charged to me.
Its frustrating how a person cannot be trusted and how a brand can stoop down to a level and has employees who harass people
they serve.
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