Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel/Postpaid mobile connection - Non credit of bill payment against the mobile no | News #85062

Airtel/Postpaid mobile connection
Non credit of bill payment against the mobile no

Sir,

I paid my outstanding Airtel mobile bill (details are given below) for the month of jun on

01 Jul but it was not credited against my mobile bill and outstanding reflected in the month of bill of

Jul then i registered a complaint with airtel vide no 38560619 dated 19 Jul and after that i got conformation that you have to pay the amount for this month only and your payment of 01 Jul will be refleted in next bill but in this month bill also still outstanding is reflected and i am getting daily two three calls from airtel customercare and i am giving all the details of payment, they will tell me that we will register a complaint but still i have not got any response

Kindly help me solve the settelment

Details are given below,

MOBILE NO 9500142555

NAME Mrs Jaya Lakshmi

Payment Details of 01 Jul

On-line Payment Receipt

Transaction Details

Receipt No. 42689130

Customer Name Jaya Lakshmi R

Account Number 1018480992

Mobile Number 9500142555

Transaction Reference Number 298107

Payment Date and Time 01-Jul 23:55:29

Amount Paid (Rs.) 653.96

Payment From Self Care Payment - Debit A/C Bill Desk

Bank Details

A/C No 20007589102

Name S Subbiah

Branch AFS TAMBARAM

Payment Details of Bank

01-Jul

(01-Jul) TO TRANSFER

INB BHARTI CELLULAR AIRTEL Payments MSBI1070377964IG56606117 TRANSFER TO 31014960840 BILLDESK TRANSACTION A 653.96

Thanking You Sir

S Subbiah

9500142555


Company: Airtel/Postpaid mobile connection

Country: India   State: Tamil Nadu   City: Chennai

Category: Telecommunications

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