Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel Postpaid number - Number transfer from company A/C to personal name | News #85120

Airtel Postpaid number
Number transfer from company A/C to personal name

Hi,

This is Pankaj Kumar. I was working with India Medtronic Pvt Ltd, Mumbai. And I have mobile number provided by company (9987538561). But I left the company in first week of May. And I submitted all required documents and company NOC to transfer the number from company name to my name. I submitted at Airtel Office address: Span Landmark, Andheri Kurla Road, Chakala Andheri East Mumbai.

The rep there name Jiten told me that my new SIM (that i purchased by paying Rs 45/-) will be activated in 2 days as they got mail from Airtel person (Payal) who handles Medtronic account in Baroda, Gujarat. As this is corporate number billed to Medtronic, Barado office. But from last 1 month my new SIM is not activated. When I called there (Airtel, Span Landmark, Andheri) they didn't answer the call and said in there rules they cant take the call. Now Aamir from that office (Andheri E) says we cannot transfer the number. Because of this my number is blocked from last 1 month and i have to face lots of financial and person losses because i lost all communication through my mobile number.

They should have told me at first instance that they cannot transfer this number. I visited there so many times but they said they never said it is not possible, it shows there unprofessional and inefficient behavior. They tone is also very rude.

Please look into this on utmost priority else I am bound to escalate it to higher authorities.

Pankaj Kumar

9022609248


Company: Airtel Postpaid number

Country: India   State: Maharashtra   City: Mumbai Suburban

Category: Telecommunications

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