I have recieved 3 messages each deducting Rs 10 from my account. First message on May 6th @ 13:55
May 7th @ 14:53
May 9th @ 18:13
After recieving these message i did call 121 and 198 and questioned the Customer service rep. All of them were not able to answer me satisfatorily, but one thing in common that was echoed in their word was the money cannot be refunded.
I even asked them when i have not even aware of what and how to access this games or where is it available. They had no response.
Similar thing happened on some radio related offer and there was a option to unsubscribe my number from there.
Please let me know what will be the best method to avoid all such annoying and surprising airtel features which cause more and more trouble to consumers.
Also The DND facility is big bogus in Airtel. How do i get it finally active. if there is no way let us know we can at least shift to other service providers.
DND Registration :06/03 and the unique reference number S1040372116.
DND complaint 1:15/04 through Email Re: 8197297917 [|BAL|8197297917|1404201112102|]
DND Compalint 2 25/04 through Email Re:8197297917 [|BAL|8197297917|250420118230|]
DND Complaint and re-registration 09/05 over 14108 Call
Next step for me is to Move out of Airtel. Please Just don't acknolwedge the email / complaint also work on the complaint.
Thanks
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