Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel Prepaid - Topup not updated | News #85405

Airtel Prepaid
Topup not updated

Dear Sir/Madam,

I got the message from Airtel stating the documents need to be submitted and on the same day i submitted the same. but still they disconnected my service (both incoming and outgoing).

Called customer care to report the lady spoke with respect and rigidly. i told her i'm not satisfied with your reponse & service. After few day it started working automatically.

My husband recharged my account online. and i got the message its successfull. but its not updated in the balance.

Details ; 04.01.2011 at 10.57 pm for 50Rs. i got the message from 555555

Mobile Number : 8105675731

" Dear Customer, Your recharge request was processed successfully. Top up request for Rs 50 talktime of Rs43.33"

Will this be updated. i'm running out of balance now.

Not satisfied with the Airtel service. because i got the message again to submit the documents.


Company: Airtel Prepaid

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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