I have Airtel prepaid subscription. I have been observed that periodically my balance has been deduced from my account without any notice or with my concern permit. For this deduction I got SMS from your company that " Dear customer you have subscribe &- of service and for that we are charging you Rs.& ". But the fact is I have not subscribe any services, So I would like to ask you a question that, Why are you deducting money from our prepaid balance? This is actually a misconduct of business between the company and customer.
I would like to ask you why your company deducting the money from our account without our notice. When we enquired on the customer care number, they are not given proper answer to our query. For a time being they are depositing our deduced amount back to our account and ensure us that this thing will not happen again and we have unsubscribed you from this service but after about a week or 15 day same consequences are happening.
I again inquired about the same mischief, same conversations are happening and after that I got my money back. But if supposed I am not so vigilant each time then your company will steal our money with our notice and consent. Many a time it may have had happened that you have deducted money from my balance and I haven't notice that or have not checked my balance. How could I trace that and take my money back. Please stop this stealing.
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