Hello
At present I am in Dubai and Airtel cut Rs. 299 from my balance which was approximately 292 and my balance was showing -7. when I asked them through mail the answer I got are given under both the times a different answer. This when I did not make or receive any calls nor am I using GPRS so I have to say that Airtel is making money unethically
We would like to confirm that we have pursued our records and found that you have been Rs. 99 - for rental of international roaming and Rs. 100 charged twice for incoming calls. However the reversal of Rs. 99 has already been credited in your account. We regret the infeasibility to process any more reversal towards the same.
We like to inform you that your as per your Service Request number 1205163045 we have got confirmation from our back end team that your balance has been deducted for GPRS service and for call charge to the number 09541281928. Hence waiver is denied Regards Jitendra 00971554576640
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