Sir
want your kind attention for following for my no. 09547070670
1. after recharging with rs. 94 when i started surfing within 8am they deducted all my balances but it should be within 1gb free. it happened thrice. amade several complaints and their gprs help desk (id 121556297700 etc) after thorough review also agreed that my main balance was wrongly deducted due to some unknown reason and it wont happen now onwards but they have no way to refund my money back. they now blocked my 121 line. when i mail at [email protected] got the same one way official reply stating that they made all deduction correctly. Now how can i get my money back or get full statement of usages.
2. Today itself i recharged successfully for 100 sms and balance enquiry shows about 100 sms. But when i sent sms all the charges were deducted from my main balance of around rs.70. lodged complaint and they replied '' Please be informed that due to blackout days from dated 31/12/09, 12 AM to 01/01 12:59 PM the SMS boosters and free SMS are not applicable and the local SMS will be charged Re.1/- as per your tariff.'' now how a customer will know airtel is changing their plans for some few hours (may be just to collect some extra money)!
I should not expect any refund from a corporate robber. is there any other solution.
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