I got my airtel prepaid number recharged with top up of Rs. 333 on 30 Jan and instead of getting the balance of Rs.301.95 after tax deduction I got the balance in some spl a/c only valid for one month. This is really strange because if airtel has changed the usual balance scheme on Rs 333 as mentioned on your website also, it was not informed at the time of recharge.
I talked to customer support with request reference number 0131077783 and the customer support person could not help in this matter. Please register my complain and I would request you to move my balance valid for 1 month to actual balance without any validity.
The calls that I am making are getting deducted from Rs 333 account balance. It is not possible for me to use all this amount in 28 days in which case I will waste such a large amount because of the carelessness of the Airtel Punjab Service provider towards its schemes.
Not only this I am not able to send SMSes using the 333 account which is really ridiculous because I will waste that amount for not using it before Feb 28th but for messaging I need to get it recharged again. Kindly take some measures ASAP in this regard and transfer my balance to my normal account.
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