Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel Prepaid - Unnecessary charges for receiving sms | News #86468

Airtel Prepaid
Unnecessary charges for receiving sms

I am Yogesh using airtel prepaid for more than five years. For past few months, I am receiving SMS from unknown numbers (56060, 54321, etc) to download pictures, wallpapers, etc. Even though I ignore these type of messages I have been charged without downloading it. Eventhough I disabled service messages to avoid automatic connection of gprs. They send text messages like 'Dear subscriber click below link... to download rubbish things, I have just read it, after sometime I have received SMS ' Thanks for downloading the contents and you have been charged Rs.10, etc'. I have complained in airtel customer care, But they told that 'you have opened the given link so you are charged'. But I din't open any link and they are not refunding any amount for it. Sometimes without subscribing to any daily SMS, they are sending joke SMS daily and they are charging Re.1/sms. For many complaints they are not answering properly. I feel vry bad on it. I am going to disconnect from airtel. Necessary action should be taken to stop this.


Company: Airtel Prepaid

Country: India

Category: Telecommunications

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