My 'Airtel request reference number is 0302165142', dated 02 March.
I have an issue 'a VERY BAD one with AIRTEL PREPAID SERVICES '.My concern is that I have not activated for the 'audio renewal services', despite of this my amount INR 35 gets deducted. Almost a month back i had requested the airtel customer care to DEACTIVATE all the promotional calls i receive. The customer care confirmed saying that the services has been deactivated. I trusted Airtel services. But now, i happened to see that my INR 35 has been deducted from my account. I had not opted or activated ANY OF THEIR SERVICES, moreover whenever i use to receive these calls i use to CANCEL IMMEDIATELY without listening to the Promos.
Today when i spoke to the customer care, i requested them to credit my INR 35 to which they DENIED in doing so.
Is this the way Airtel trying to PULL money from their customers. I RECHARGE INR 275 more than 3 times a month. But i regret for using Airtel as Airtel CHEAT'S their valued customer in this manner.
I am very UPSET by the way Airtel deduct MONEY from their customers. I WANT MY MONEY INR 35 TO BE CREDITED TO MY ACCOUNT WHICH IS DEDUCTED from my a/c. (sorry could not provide my cell no. for security purpose but if you could email on the mail id provided above, i will be able to provide my mobile no.)
PLEASE CONSIDER THIS ISSUE TO THE HIGHEST POSSIBLE AUTHORITY AND RESOLVE THE SAME AT THE EARLIEST.
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