Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel Prepaid - Call barring & poor response | News #86942

Airtel Prepaid
Call barring & poor response

Hello ...,

I have an Airtel Prepaid sim with mobile No: 9177112221... My outgoing calls were stopped on 14'thDec, saying that Documents were not submitted. I have submitted my documents around 6 times from 4'th Dec onwards. But there is no proper action from their side & today my incoming also stopped.

Actually I was a postpaid customer till 4'th Dec. Being a post paid customer I submitted my documents (Ration card & BSNL land line bill) in Oct, they accepted the docs immediately.

Later on 4'th Dec, I converted to pre-paid & submitted the same docs. I got a SMS on 13'th Dec and they stopped outgoing on 14'thDec.

From 15'th Dec I have submitted my docs 4 time, details given below:

1) Date : 15-12 Application No: OMR No 3186631 at Nutec Airtel relations AS Rao Nagar.

2) Date : 18-12 Application No: AP10-11-151 4740928 at Nutec Airtel relations AS Rao Nagar.

3) Date : 20-12 Application No: AP10-11-151 2632258 at Airtel head office splendid towers Bagumpet.

4) Date : 22-12 Application No: AP10-11-151 2001535 at Airtel head office splendid towers Bagumpet.

on 21'st Dec I received SMS saying that " we have received an incomplete prepaid application from you. Please submit a new application with complete details & supporting documents at nearest Airtel shop".

I submitted the prepaid application also... No use... My incoming also stopped.

Please let me know How to proceed further?? What can I do now??

Appreciating your advice.

Thank you,

-A V K Nageswara Rao


Company: Airtel Prepaid

Country: India   State: Andhra Pradesh   City: Hyderabad

Category: Telecommunications

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