Dear Sir,
I am using Airtel Prepaid SIM connection. I activated 5Rs internet on 11-03.But they debit 5 RS from my balance. After I used only 5 mins internet that time i have 36 RS balance after i closed internet my main balance 36 Rs also gone. I complaint Airtel customer care. They take my request (Ref No - 30311505173). And they told this will be solve before 15th. After 14th i got message from airtel they told as per my plan tariff. But i got message only i can get balance. Again i call customer care and raise the complaint again they told in 2 days will solve. But this problem continuing. The customer care deactivate in my mobile. i send my airtel to 121. but my customer care service not activate.i contact through my friend mobile. But the customer care service is no response. While speaking they cut the call. I try more time i cant get solution. Again i got one more problem. 11-03 tehy take 10 RS from my balance for Hello tune Renewed again today they taken 30 RS for Hello tune renewal charge. how many time they take per month for Hello Tune Charge. I contact customer care through my friend mobile but i cant no response from there. While speaking they cut the call. Again and again i faced same problems. But the balance are gone. This problems are not even me only un educated people also facing this problem and they are leave that.many time i missed balance little cost. but nowadays its over. I need solution soon. i have proof.still customer care service is not activated for me. Customer service very bad in airtel. Please take a neccessary action.
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