Airtel Prepaid
Prepaid balance is deducting without service

I have been an Airtel Customer for the past four years, but the last one year im using gprs on my mob. My Number is 9995482692. since everymonth some message is coming saying that im dowloaded some java games of gclub and as a result of which Rs.30 is being deducted from my

prepaid balance every time.

I have been making calls to the customer service everytime to deactivate the

service and I am being told that the service is being deactivated and that I

would also be refunded the amount as I was wrongly charged even after making a

request to disable the service.

now the last three months it is again repeating and the amount is not refunding. even my number is blocked for customer care complaint. im not able to get the option to talk to customer care exucutive from 198.