Dear Sir/Madam,
Today date - 15th Jan I have charged 60INR for data services. I didnt make any request for this, or even I didnt get any confirmation from them that should I activate or want to use this service. THey said SMS had been sent 3 days back but I had never received any SMS from them.
This is really frustrating and after talking to AIRTEL CUSTEMER care they simply said they cant refund it and I had to use this service.
It is really embaressing for me. I am really irritated now. I am not sure if any thing can be done for this.
My simple question is while activating some service or to contact your customer cares you are asking to press 1000 numbers.. press 1 do this.. press 2 do that. While activating such service is it not fare to ask you GUYS to just send an SMS and active things only upon confirmation.
My Mobile Number is : 9989265812 (Sadly and Currently with AIRTEL)
Email: [email protected]
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