Airtel - Prepaid mobile
Caller Tune Deactivation and debited amount

Hi,

I would like to inform you that, I am having one number (9007309007) which is under Kolkata circle.

Suddenly I have found that caller tune is activated with this number which is never requested by us and I have contacted with customer care and informed by them that INR 60/- has been deducted for this services.

As well as another one service is activated which is never requested and I don’t want to continue.

Also I want to say that I am not interested for this caller tune service and already requested to customer care for deactivation.

Now issue is that, customer care people informed me that, debited amount would not be credit to my account.

But my question is there, why I should not get the amount, when I am not taking this service.

Please refer the below mention complain number which I got from Customer care.

Complain Number: - 0430146600.

Mobile Number: - 9007309007

So I am requesting you please look into this issue.

Waiting for your reply.

Thanks,

Anupam Mandal.

91-8976671521