Date: 13.11.2011
Dear Sir;
My Airtel Prepaid Mobile No. is: 8897295590.
On 11.11.2011 at 07.45 PM, I suddenly got a message (SMS) from Airtel, which is reproduced below:
" Thanks for downloading GayatriMantraAndChalisa from Airtel. You have been charged Rs 99."
Kindly note that I have not requested by any means for this service. Without my applying, requesting, desiring how they can give me some service and charge for that?
I contacted Airtel Customer care, but they have not returned/ credited back the amount. More over, they are saying, "you must have asked for the service", which is completely false. Further, when I asked " When did I ask for the service", they are not in a position to reply. The company has cheated me. Please help.
Regards,
Brahmananda Tripathy,
Branch Mnager (Bancassurance)
LIC OF INDIA
VISAKHAPATNAM DIVISIONAL OFFICE
LIC BUILDING, 4TH FLOOR,
VISAKHAPATNAM- 530004
MOB: 8897295590
EMAIL: [email protected]
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