Airtel Prepaid Mobile Connection
Unjustified deduction of charges for SMS

To The Airtel Customer-care,

Dear Sir/s,

Based on your SMS alert 01.10.2010 at 17-55 hrs on my mobile connection no.9621633644, I have made recharge of my mobile connection of Rs.24.00 for SMS Pack (Local National SMS upto 500 daily having validity of ten days) on 16.10.2010 vide Tr ID no.1016270753.

But I am observing that my service provider is deducting @ Rs.1.50 for SMS even after the said recharge. Hence you are requested to let me know the reason behind it immediately.

Gautam Chakravorty.