Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel Prepaid Mobile - Very Very Poor Customer service | News #88680

Airtel Prepaid Mobile
Very Very Poor Customer service

Airtel has got such a bad customer service, rather they should not have a customer service.. I don't know what the heck these guys are for... I activated a booster pack to get some 4k sms free but the hell it charged me for delivery report.. i activated a booster pack to get free internet for 24hrs.. the hell they charge me more... whats more they .. Well it would have been fine if the customer service atleast told me what the issue was.. but heck they don't even bother to listen.. they want to just play and have fun!! And if they are not interested to talk to us "the great ears of customer care reps" are bored and the hell they DISCONNECT the call without even hearing us.. what more distressing is that they charge us for every call made to the customer care reps..help me ..Finally when i got hold of someone i request them to connect me to their manager.. but they don't because simply they don't want to do that... I want to talk to BHARTI MITTAL and plead him to better the quality of customer care service... See Bharti sir thing is, a lot of the fault which your Airtel has can be alleviated by having a good customer care. We are ready to adjust, if you are ready to listen.. Anyhow I am so frustated and tired after my ordeal with Airtel that i am never going to go for Airtel again and also make sure none of my friends get any thing with Airtel.


Company: Airtel Prepaid Mobile

Country: India   State: Kerala

Category: Telecommunications

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