Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel Prepaid Service - DEDUCTING CHARGES FOR SMS DESPITE SUBSCRIBER OF SMS PACK | News #89032

Airtel Prepaid Service
DEDUCTING CHARGES FOR SMS DESPITE SUBSCRIBER OF SMS PACK

I have an Airtel prepaid connection with number 9199870432.

I am subscribing the SMS Pack of Rs.21 from last two month by 777#.

At present this SMS Pack is active on my number.

From today 12.04.10 afternoon, charges of 1:50 paise were being deducted per

SMS i was sending. This fault is frequently & repeatedly happening with me. This is the forth time i m facing this problem.

I have talked to customer care executives and send mails to the nodal officers, but they are only irritating me by excuses and casual response.

Why this is happening again and again. Last week i sufffered loss for 4-5 days

and again this has happened.

The services of Airtel Technical stall are not enough capable to provide

good support to your customers.

I am fed up with their casual response to customers. I want my all money back and a penalty charge to be imposed on the service provider for lots of inconvenience to me and for their casual way to the problems of the customers.


Company: Airtel Prepaid Service

Country: India   State: Jharkhand   City: Ranchi

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google