Sir I have lodged complaint several times for mob no. 9950295212 activation to airtel customer care as company says my no. has been deactivated for not using mob no. upto three months before deactivation but I am sure that I used several times in that period. Sir I have the honour to request you to that company should provide call details/recharge details. Sir I am enclosing my complaint to airtel.
Sir
>I have the honour to request you that I am working in Indian Air Force at AF
>Station Mount abu, Sirohi, Rajasthan. I was the user of Airtel Prepaid service
>since Dec. My mob no. was 9950295212.I got verified by your customer care
>representative near about Jul 10. I got sms around 14 Sep 10 regarding
>reverification of documents for continuing the service. In this SMS there is
no
>last date for submitting the documents also no voice message for discontinuing
>the service mentioning date .my service was terminated on 20 sep 10 I talked
>with your customer care representative he informed me that submit your
>documents in nearest airtel center. There was no airtel relationship centre in
>mount abu then I submitted in cali tel communication shop (mob no.-
>9001304953) dealing airtel querry in mount abu on 21 sep 10.Several times I
have
>been contacting with cali tel airtel dealer, airtel customer care
>representative they are telling that service discontinued due to not
submitting
>documents timely. Sir I want to ask that why this occurrence happened with
>me. Plse help me out.
>Thanking you
>sir my sim ie 9950295212 allotted to somebody else in rajasthan. I want to
>know why this action done so fastly and also know the policy instruction for
>disconnecting the sim with time limit. I have lost approx 120 rupees STD
>balance and 40 rupees local bal. If you are not considering my application
then
>kindly return my document submitted to you when SIM registration on dec
>and also return recently submitted reverification document for SIM renewal
.if
>i have not got documents then in future i will not make any contact with
airtel
>and tell my incident to all my colleagues. Sir I want to know what actions you
>have taken against defaulters they are cali tel communication shop (mob no.-
>9001304953) etc mount abu rajasthan. Due to your non co-operation my sentiments
>hurt.also i want to know the recharge records of last 06 months.
>Thanking you
>
> Shrimaan i want to know how you came to know that i had not used mobile no. 3
months before deactivation. Sir i am sure i had used mobile no. frequently in
the last three months. I am not satisfied with your reply. If you were not able
to solve my problem then this will make me free to express grievances to all
concerned agency.
Sir I am not satisfied with nodal officer's reply therefore i want to take the
matter further.
Thanks
> (ANISH PANDEY)
> AF Station
>Mount Abu, Sirohi, Rajasthan
> mob no.-
>7597637950
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