Dear Sir:
I have purchased a Airtel SIM card in Jan. It was 444 postpaid plan till december. I got converted post paid into prepaid connection in Jan. 2010 and recharged it with Rs. 786/-(Full talk time) i paid for its activation and for life time plan. On 14/02 i again recharged it by Rs.333/- (Full talk Time). Till 16/02 my balance was Rs. ~630. My phone stop working from 17.02.2010 the massage displyed is "SIM card registration failed" when i got convert it into prepaaid i submitted documents to the fellow/representative whom i purched this SIM card. When i faced this problem i talked to customer care but he was unable to solve the problem!! and told me to talk the local dealer. Local dealer/representative agian told me that he can issue me a neew SIM card on my old number but he can`t provide tha balance what i have.
I need your help and suggetsion in this situation.
with regards
Bhawani
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