Hello Sir / Madam
I had taken a new airtel connection (prepaid) around a month back from a nearby dealer of airtel connection (Rishi Communication, GF-112A, Sushant Vyapar Kendra, Sushant Lok-I, Gurgaon). It took quite long for the no. to get activated and then it again got disconnected after a few days. And currently the sim is lying inactive because of which I am facing lot of problem.
Upon asking the dealer the reason for the same he said there was some discrepency in the address whereas I have other numbers working on the same address proof. Also there was some form which was missing whereas I had submitted all the required documents and filled up the required details correctly. I was asked to fill up the form again. I was told it will now be activated in 2 days but sadly enough its been 6 days and still the sim is inactive.
I have visited the dealer several times and asked him the status of the activation of the sim. I never got a proper reply from him. I really dont understand where exactly the problem lies.
I am totally disappointed with the kind of service Airtel is providing to its customers and the inefficient airtel connection dealers.
I would like to request the concerned authority to kindly to look into the matter.
Thanking you
PS: The Airtel number that I had taken which is not yet activated is 91 9560846499 by the name Siddharth Merathia.
Regards
Siddhika Merathia
91 9582118384
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