Airtel/prepaid
Recharge turned into plan change
I have faced the same problem twice - once each in Airtel-Karnataka and Airtel-Goa. Complaint: I ask an Airtel agent for a top-up/recharge, and instead I end up with a plan change. So instead of getting Rs188 talktime recharge, I end up with a Rs1 talktime and a new, 'bad' plan. So I lose money at ...