My name is Ronak Shah, a frequent traveler of Neeta Travels and I had booked a ticket On Neeta Mercedes Bus on 15-4 from W.E Highway Andheri to Nashik for the bus of 10.45 pm, Bill no-63779.Before boarding the bus i had asked on the Booking office whether the bus will get changed at night at the resort for seperating Nashik and Shirdi passengers? To the question he jokingly replied that Neeta doesnt do ffalse things. But during night at about 1.30 the Conductor announced to the passengers standing at the resort that those who are going to Nashik should change the bus. I did not get down from the bus as it was 1.30 and i dint feel like eating at that time. No one came to announce in the bus that it is now directly going to Shirdi instead of Nashik. To my shocking surprise at 5:00 am the conductor said everybody to get down at the last stop thai is Shirdi. I Mr Ronak Shah a Civil Engineer employed in Larsen and Toubro ECC division was also ill treated by the Conductor saying that go to police and file a complaint and they cannot arrange anything. I contacted Andheri Office in morning at 5:00 am and the said they cannot help me though it was their fault. Neeta travels ALWAYS seperate the customers of Nashik and Shirdi so as to save Petrol and makes the passengers to travel in some cheap bus instead of Mercedes. I had to catch an S.T bus at 5:30 am and reached Nashik at 7:30 am with full discomfort and also depriving myself of any rest as i had an important meeting at 8:00 am. I am disappointed with Neeta Travels and also regret travelling with Neeta Travels, I ask you to compensate for my ticket sum of 450 rs and also my ticket of Shirdi to Nashik compensation and also give me an apology in written..
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