Cheated by Club Leisure & Travel Port
I got call from this number 91-9930288159 and Some CLUB LIESURE executive has explained me on call regarding some free offers and got my credit card details for verification purpose. I clarified with them, on the purpose of getting the credit card details, but they were ensuring that it was JUST for verification purpose. But finally, I realized, i was cheated by them as they immediatly within seconds debited my credit card with Rs.5509 Dated 27th June'2010.. This is wrong. They gave me some telephone numbers and they have noted my request to check it up with REF ID: 861805. If you have some call centre, advise the trainees not to cheat public like this. I was called by one executive and then inspite of telling her that I will not give the last three digit of credit card I was forced to give the last three numbers stating that no money will be taken from my card. But within seconds I got the confirmation on my cell that Rs.5509 has been debited to my card. THIS IS TOTALLY WRONG. The executive had confirmed that no money will be charged.
I was trying to contact customer care number given by them:1800222426/01145738585, but they are reachable ONLY on working hours.
They got my mail id for sending complete details of the offer, but i haven't recieved any mails from them.
After some hours, I got call from Travel Port (some lady) from number 919582922530 asking for verification, then i clearly explained them, that i am not going for this offer any more and reqested them to cancel the offer and revert my transaction. I was also asking that lady to check the RECORDED CONVERSTAION TAPE for complete conversation, where I have never been told about the charges. But they denied my request and I haven't recieved any response from those people till now.
Kindly someone from the Consumer Forum department help me out returing the money and also ensure that no one is cheated in future from the 3rd grade company like Club Leisure & Travel Port..
Kindly take immediate action...
Thanks and Regards,
Mani Agrawal
Mob: -9867637408 / 9820032604
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