Dear Sir
We were Send A sms & call From Their company Executive That We are entilted To Holiday Voucher For 2nights if we come fr a 45mts marketing session. We attended Same at Their Atria Mall office & where issued Gift vouchers, Which Stared Same is valid fr selective period within 6 months of issue & Fr selective 10-11 resorts as mentioned therein. We made the booking request on line within 10days, wherein their requiste form required 3 diff choice of resort & requested date. We applied for the 3 optional resorts in offer along with our desired date. To our surprise we received a msg, stating they cannot offer us the 3 opted resorts & that we should try their other resort, which is far off. We wrote them back, that we are intrested only in the 3 resorts from the 11 option avilable to us, & if r required dates are not avilable, to give us dates on which accomdation avilable in these 3 resorts in the validity of the voucher (6 months) & we will opt frm same. To our surprise They hv mentioned that these 3 resorts are not on option fr offer, Though the same is clearly mentioned in their gift vouchers? So even before almost 5.5 months they are deliberetely not confirming the bookings & moreover falsely giving wrong mention either in their gift voucher or their booking department, as it seems only gift vouchers in paper. So what actions can be taken fr deliberate misguiding of consumer by giving false adversitement & details in their gift vouchers
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