SIR IAM A LIFETIME CLUBMAHINDRA MEMBER AND MY MEMBER ID SI 45576 AND IAM RESIDING AT NO 28 SITTING MARKET VELLORE
I HAVE BOOKED A HOLIDAY AT OOTY FOR 3 ADULTS AND TWO KIDS FROM 26 TO 29 AND AT KODAIKANAL FROM 29 TO 2 DUE TO SEASON TIME I GOT A HOTEL UNIT IN OOTY AND 1 BR APARTMENT IN KODAI THE RESERVATION MEMBER TOLD ME THAT IT IS A HOTEL UIT IN OOTY AND CAN ACCOMODATE 2 BUT I HAVE INFORMED THEM HAT WE ARE 3 ADULTS AND 2 KIDS MY KIDS THEY ARE TWINS AND ABOUT 2 YEARS OLD THEY SAID IF U CAN AJUST U CAN BUT WHEN I DROPED IN OOTY THE RESORT MANAGER INFORMED ME PAY AND EXTRA CHARGES FOR AN EXTRA PERSON BUT AT THE TIME OF RESERVATION THEY HAVE NOT INFROMED ME ABT THE PAYMENT TO BE PAID FOR AND EXTRA PERSON THIS IS NOT A FAIR THING WE HAVE TRAVELLED FROM VELLORE ALL THE WAY TO OOTY FOR TO ENJOY OUR HOLIDAY BUT THE RESORT PERSONS ARE MAKING A HELL AND CREATING A LOTS AND LOTS OF PROBLEMS OVER HERE IN OOTY THE CLUB MAHINDRA RESORT IN OOTY IS NAMES A DERBY GREEN THE OLD DASPRAKASH HOTEL ITS BEEN RENOVATED
I DONT KNOW WHY CLUB MAHINDRA AT A TIME OF TAKING THE MEMBERSHIP PROMISES TO DO ALL THE THINGS BUT WHEN TAKEN MEMBERSHIP THEY DONT CARE THE MEMBER THEY JUST GO THAT WAY WHEN ASKED FOR A PARTICULAR BOOKING FOR A RESORT THEY TELL ITS RUNNING FULL AND U CAN TAKE OTHER RESORT IF U WANT IAM A PURPLE STUDIO MEMBER THEY INFOR ME THATS UR A PRIORITY MEMBER AND U GET THE BOOKINGS FIRST BUT ALL GONE WATSE I HAVE BEEN CHEATED AND WATED MY MONEY FOR THIS IDIOTIC MEMBERSHIP I DONT KNOW WHY THEY ARE MAINTAINING SUCH A POOR RESORT WHERE MONEY IS THE PROBLEM ALL ARE CHEATERES
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