Sir,
I wish to launch a complaint regarding regressive and one-sided policies set by Club Mahindra which is used to swindle money from customers without giving them their money's worth.
I had paid Rs. 15, 564 on 12/09 for Blue membership down payment. And I am paying EMI's of Rs. 3970/- from Nov-09 till date. I want to cancel the membership for personal reasons but I am told there will be no refund on cancellation as all initial EMIs go to some "Admission Fee" designed such that it will not allow for any cancellation since it covers 60% of total subscription charges.
This was not told to me at the time of sale and neither were the terms and conditions given to me inspite of me asking for those. I have not utilised a single holiday till date. Then why is no money refunded to me in that case? Atleast part of the money should be refunded and the other part covered via holidays.
This is totally one sided and not a fair deal and I can not think of the possibility of just losing Rs. 50000/- to these people for NOTHING in return.
How is this fair??? I feel I have been cheated big time.
Since past 4 months they have not given any response to my emails. It is sad to see that even big companies are resorting to such activities.
Please let me know how I can proceed with action on this.
Thanks,
Shridhar
[email protected]
9820675520
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