Dear Sir/Mam,
We received a call from Country vacation representative to come to collect a free gift which we have won in lucky draw. We went their office at RNT marg, Indore on Saturday 05.05.2012. To our surprise they asked us to listen their counselling for 1.30 hrs before getting the gift. After this session they asked us to make payment of Rs 71000/- for life time membership for club as well domestic vacation & 5 years international vacation for 6n/7d in a year. They didn't allow us to think & discuss. They all were 4 in nos & surrounded us like we were running away. At last after their continuous pressure we opt for this membership. They swipe maximum credit amount available in my credit card (Rs 35000/-) & provided us the machine receipt showing 18 monthly EMI with NIL transaction & processing fee. For remaining amount we have given them cheque of Rs 36000/-. They also made an agreement for this membership but when I checked the agreement the Vacation was complimentary & there was no mention of life time vacation but mentioned only 5 Years. Also Vacation life membership form which they filled did not have any such life time vacation clause. It all was happened on Saturday 05.05.2012. Next day was Sunday & on Monday when I checked with my bank for these EMI, my bank informed that there was no any such arrangement happened & whole amount of Rs 35000/- has been paid to company & if I want to convert it in EMI that is also for max. of 12 months I have to pay fees. On such information I checked with company representative Mr. Vivek, he said EMI is there pl. recheck, hence I stopped the payment of cheque given to them of RS 36000/- & same day I asked them to refund my Rs 35000/- which they said cannot be refund. Pl. help to get my refund.
Thanks & Regards
Akshya Garg
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