Ezeego
Cash back not received

I had booked 6 tickets for an international flight on 11 nov. They promised us cash back of Rs. 2000 within 7 woring days but its more than a month.

Me and my friend have been following up and we have still not received the cash back. Following are the details of my ticket:

e-Ticket Receipt - 5895380403123 - 9W 70 - 16 Dec - BOM Today's Date: 11 Nov

e-Ticket Number : 5895380403123 Galileo Reservation Number: R30XMM

Ticket Issue Date: 11 Nov

Kindly take strict action against them.