I booked an Hotel through Agoda for my 3 night stay in Kolkata. I got a confirmed receipt from Agoda and the amount was deducted from my credit card, before leaving for my official trip when I called up at the Hotel to know about my booking details, they said that no room have been booked by Agoda and they are sold out, the same was reported to the Customer Servise, they did not revert back till my trip date, I reached at the Hotel and they refused to give me a room, I haven't redeemed Agoda Voucher and Agoda has not refunded my money back, its been 10 days i have complained about it.
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