I have made the booking for flight for Nov 17' 2009 to travel to Kolkata from Hyderabad by Kingfisher flight IT 3433 which depart from Hyderabad at 2035 hrs. After 01/02 hr of my booking I received a call from ezeego1.co.in people stating that flight is cancelled and I can call the airlines for complete refund of my amount.
When I called Kingfisher they agreed to refund the full amount as the flight is not operating on that day. But to my surprise ezeego1 people are deducting transaction fee of 397/- for no transaction.
When I told them that I will take this case to consumer court as in why they are penalising the customer for no fault of his they said that its their policy and they will not revert the trancaction fees.
This is totally unethical...
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