Hi I went to Pune station today morning (10/02) to book a ticket from Pune To Surat in Tatkal in Indore Pune express for 11/02.
At ticket counter I was not aware of id proof xerox required for tatkal reservation, looking at my unawareness the Booking assistant SUBROTO BANIK
at Window-8 commented " JAO noice board padh ke aao.. na jaane kaha kaha se aa jate hai Padhe-likhe" .. I requested you please book tkt I will get id proof xerox.. its in my vehicle.. but he refused.. At same Time d person before me had same issue but he booked tkt for him though he gave him xerox later... I dont know the reason for discrimination..
Again when I returned n handed him xerox he asked me to again get in queue.. When I requested "boss abhi aaya tha", he shouted " TOH KYA COUNTER KHARID LIYA THA KYA"
Again When my no in queue after long wait, a guy interrupted for he has gone to other counter for some formality and returned for reservation he dint asked him to get him into queue, like he asked me, again partiality.
I am very annoyed with his misbehaviour. And want a strict action against such officers at Indian Railways. I could have missed my TATKAL reservation because of his such attitude.
Regards,
Keshav Maheshwari
Cont - 8446101731
Email - [email protected]
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