This to bring to your notice that the trip (Malasiya & Singapore) organized by makemytrip is totally unforgettable and remarkable for “looting” the money in professional manner by professional people.
Below are the step by step processes of “looting” money from the customers by Makemytrip,
Day#01 : We booked the date of departure from Chennai on July 27th and paid the advance money of Rs.60000.
Day#02 : Over the night we took the decision to preponed the date due to some unavoidable circumstances and informed the same next day to makemytrip.
Then the drama starts by Makemytrip as follows,
We heard from Mr loot (Makemytrip) tickets, hotel accommodations already (overnight) booked etc and the amount can’t be adjusted in the prepond trip. After lots of arguments with professional looter (makemytrip) we settled with some compensation to looters. Customer (we) lost RS.1 lost # 01
Once we agreed to proceed, we heard from operation people that our passports original to be submitted but we were not in position to give the originals since am living in Dubai and working at West Africa and same was well known by your Marketing people.
At last after thinking, thinking and your people comes with solution that organize your visa own (one family at Chennai and second family at Dubai) and the same was done with makemytrip cost but I have wasted my 3days holiday!!! Who will pay for that??? My cost per hour is 50USD x10x3=1500USD.- lost # 02
Finally we (second family) started departure to Malaysia on 25th June 11:25am at Dubai and reached Malaysia at 7:30am on 26th June. After travelling such long journey we surprise to note that there is No Hotel for us upto 2;30pm and the pickup car left us in the lobby and went away. This first insistence with your Malaysians local traveler as same like looter (Makemytrip). Only the difference he is looting in malasiya and you are looting India.
Here I wanted to tell another story about looter, another family also arrived that day thro makemytrip from Delhi and they were waiting since 4;00am till 2;00pm to get the accommodation in Hotel.
The local tours organized by looter is utter waste, we went to see some naturals, historical places but they took us in gallerys, granite shops and cholate factories etc..
After fedup with these peoples we organized our ownway to see the things around which costs around 1800USD – lost # 03
There is upper most looter (Malasiyan traveler) story please read from our police report which we filed in Malasiya. In this we lost # 140USD to transfer Malasiya to Singapore.- lost # 04.
AGREED REFUND AMOUNT
On 25th June, while leaving from Bangalore to Malaysia via Chennai due to traffic jam I (one family) am not able to reach the Airport on time and I called jet airways and cancelled the tickets which were booked by Make My Trip. Jet airways confirmed that cancellation charge will be 500 Rs per ticket from Bangalore to Chennai, 1000 Rs per ticket from Chennai to Kaulalumpur. So I booked new ticket in my own cost. I asked for refund amount to Mrs. Akriti (Looter) and she told cancellation charge is 6500 Rs per person, so after deducting cancellation charge she confirmed that I will get 30, 000 Rs. This amount still I have not received yet, I sent two mails regarding this when I will get refund amount but no response from any one. At the time of doing payment Looters (Make my trip) were calling 10 times in a day, but in refund case I have not received any single mail/call in 10-days. This shows their negligence. I have e-mails as proof. Our fight is not only to get our money but to teach lesson to Make my Trip Travel Agent team how to deal with customers and not to cheat customers.
Persons responsible from make my trip are -
1) Akriti Sehgal - 9953480180
2) Abhishek Pandey - 9810228058
3) Radhika Soni
Thanking you
Koralli Mallikarjuna.
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