I had made a booking with make my trip on 9 may for flights and hotel reservations for myself, my wife and daughter.
they had provided me with a deal of around Rs. 15, 355 which includes flights booking two ways on 11th june and return on 16 june mumbai - goa- mumbai and stay at intercontinental lalit goa resort
my booking id is NP251465762719
Till today i have not received the Hotel booking confirmation,
only flight booking will be of no use as where i will go and stay.
i had informed the same to them on several occasions to them on their hotline numbar but they used to keep my phone hang-up for 20-25 minutes and never used to reply to my queries.
i had even made a written request/complain online on 22nd June where i have been provided with reference nos of my complain being reference no. 110521-023889 (non confirmation of Hotels) and reference No. 110521-023520 (flights and hotel booking details).
BELOW IS THE FLIGHTS BOOKING DETAILS
w details May 10 (13 days ago)
Starred from Nazeeb Khan Nazeeb. [email protected]
to [email protected]
date Tue, May 10 at 2:26 PM
subject Emailing: ShowInvoice
mailed-by makemytrip.com
hide details May 10 (13 days ago)
E-Ticket
MakeMyTrip Booking ID - NP251465762719
Booking Date - Mon, 09 May
Itinerary and Reservation Details
Kingfisher Red
IT-3173
Departure
Mumbai (BOM)
Sat, 11 Jun 15:20 hrs Arrival
Goa (GOI)
Sat, 11 Jun 16:30 hrs
Non-Stop Flight
Duration: 1hr 10m
Refundable Fare
Cabin: Economy
Passenger Name Type Airline PNR
vinit jain Adult JEQYMM
aarti jain Adult JEQYMM
tanishah jain Infant JEQYMM
Kingfisher Red
IT-3175
Departure
Goa (GOI)
Thu, 16 Jun 17:00 hrs Arrival
Mumbai (BOM)
Thu, 16 Jun 18:10 hrs
Non-Stop Flight
Duration: 1hr 10m
Refundable Fare
Cabin: Economy
Passenger Name Type Airline PNR
vinit jain Adult JEQYMM
aarti jain Adult JEQYMM
tanishah jain Infant JEQYMM
Important Information
Delhi and Mumbai airports have multiple terminals catering to domestic flights. Please check the departure/arrival terminal of your flight with the airlines (contact number given below) before the start of your trip.
A printed copy of this e-ticket must be presented at the time of check in
Check-in starts 2 hours before scheduled departure, and closes 45 minutes prior to the departure time. We recommend you report at the check-in counter at least 2 hours prior to departure time.
It is mandatory to carry Government recognised photo identification (ID) along with your E-Ticket.
This can include: Driving License, Passport, PAN Card, Voter ID Card or any other ID issued by the Government of India. For infant passengers, it is mandatory to carry the Date of Birth certificate.
Baggage Allowance
Check-in Baggage
Airline Business Economy Adult Economy Child
Kingfisher Red not applicable 20 kgs 20 kgs
Cabin Baggage
A. The Government of India regulations currently permit only one piece of cabin baggage per adult/child passenger on board. The weight of the cabin baggage should not exceed 7 kgs.
B. Passengers are permitted to carry one laptop over and above one piece of hand luggage as cabin baggage.
C. When an infant (not entitled to a seat or free baggage allowance) accompanies an adult, a carrycot, or a fully
collapsible push chair/stroller is allowed. This may be carried in the cabin if space is available, or else as checked baggage.
The above data is indicative and may change without notification. Kindly contact the airline directly for the latest information on baggage rules and allowances.
Airline Contact Information
Kingfisher Red 0124-2844700
For Cancellations/Date Change up till 3 hours before departure of flight, please contact MakeMyTrip (Cancellations can be done online on our Customer Support section).
Please reference the Airline PNR Number when communicating with the airline regarding this booking.
MakeMyTrip
Customer
Support
Online Customer Support: https://support.makemytrip.com
FAQ's: http://makemytrip.custhelp.com/
Contact Us
MakeMyTrip India Pvt. Ltd.
103 Udyog Vihar, Phase 1
Gurgaon - 122016
Haryana, India
Email: [email protected]
Telephone:1-800-11-8747 from MTNL and BSNL phone lines
(Tollfree) 1-800-102-8747 from All Major Operators
Fixed Line0124-4628747
Please reference MakeMyTrip Booking ID - NP251465762719 in all your communication with us
regarding this booking.
Note: Please do not reply to this mail. is has been sent from an email account that is not monitored.
To ensure that you receive communication related to your booking from MakemyTrip.com, please
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BELOW IS THE HOTEL BOOKING VOUCHER DETAILS
Hotel Name: Intercontinental - The Lalit Goa Resort
Guest Name: VINIT JAIN Hotel Address :
Raj Baga, Canacona
South GoaCanacona403702
GOA
INDIA
0832-2667777
Check-In Date June 11 Check-Out Date June 16
Check-In Time 12:00:00 PM Check-Out Time 12:00:00 PM
Number of Room (s) 1 Total Number of Adults 2
Room Type Double 1 Extra Bed Total Number of Children 1
Room Sub Type Children W/O Extra Bed Number of Extra Bed (Adult) 0
Room Category Garden View Suite Number of Extra Bed (Child) 0
Meal Plan (Breakfast) Number of Children (without Extra Bed) 1
Inclusions : * Remarks :
Hotel Cancellation Policy :
* If cancellation is done within 7days- No Refund. An additional Rs250 MakeMyTrip charge will apply.
Terms & Conditions :
* It is mandatory for guests to present valid photo identification upon Check In.
* Early check-in or late check-out is subject to availability and may be chargeable by the hotel.
* For optional services and facilities (such as room service, mini-bar, snacks, laundry and telephone calls, etc). These will be charged while check-out, directly by the hotel.
* This is a system generated voucher and does not require Signature/Stamp.
We value your business and look forward to assisting you again.
Best Regards,
Team MakeMyTrip
103, UDYOG VIHAR
PH-1 GURGAON
HARYANA
[email protected]
i therefore request you to look into this matter at the earliest
Regards
VINIT V JAIN
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