Dear Sir/Mam,
Im a Business Partner of One Stop Shop. I became their Business Partner on 05 Feb when the representative from their Authorized Channel Partner has informed me as i will get OSS Kit with E-token and Certificate from IRCTC for which he charged me RS 10000 2100 (For E-token) = 12100/- . But till date no e-token or certificate from IRCTC is issued to my agency. Now when i calls One Stop Shop customer care people they give a recorded answer that its stopped from IRCTC so they cant provide it. If they cant provide the certificate and e-token then refund the amount which is charged from me. Thier Authorized Channel Partner says that the amount charged for E-token is already sent to OSS and cant be refunded from his end. Now tell me what would be the solution? After getting no resultant since last 1yr and 7months im coming to consumer forum to help me for my refund. Now plz help me to get my refund back which is Rs2100/- .
Regards
Abhijit Pankaj Singh
Equation Times
BP00062321
Pune
Cell- 09730524710 / 9503664882
[email protected] / [email protected]
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