Vayama is AW-FUL!!! DO NOT DO BUSINESS WITH THEM!
I purchased tickets and some how they messed up my return flight. I called right away to change it and the person (who could barely understand me) said that they would charge me a $50 cancellation. It was their error! They would return the fee if you re-buy on Vayama, but the tickets had already went up $100 after the error. When my credit card company and I called them a second time, a woman there told us that there was a 24hr. cancellation without a fee. The first person didn't honor that and told me he had to charge me even though it had just happened! Both agents didn't make any effort to help me and were basically robots on the other line. Luckily, my Mastercard helped me and gave me a credit since dealing with them was useless. AVOID THEM AT ALL COSTS!!!
0 comments