I have booked a flight in domestic airline with my ICICI Bank gold credit card through Ezeego1 using it's online portal (www.ezeego1.com) on 12th Oct. According to the Cash Back offer, Ezeego1 was supposed to refund me back the 25% of the basic fare into my credit card account within 7 days of purchase of the ticket.
But, its more than 15 days since I am waiting for the cash back. I called up their customer care but nobody is picking up the phone. I even sent mails and registered online complaint but of no avail. There is no response from Ezeego1. It seems they are simply into cheating people by luring them of great savings.
The irony is in this fraud ICICI Bank is also involved indirectly by endorsing such a company for the sake of more uses of their credit cards. So my this complaint is against them as well. I even called up ICICI customer care but they refused to help saying I should contact the merchant only.
So I advise people not to fall into such traps and keep themselves away from such companies. It's quite frustrating.
Amitabh.
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