Es sir/madam
i have purchased sansui colour TV.From gandhidham befor 4 yrs.within three month my tv has been out of order i have call sansui service call center & registered complaint.
first time i have logded complaint 02/08 complaint no-RAJ0209110442, service enginer came after 15 days & replace some part but sound system not repaired. he want me Rs, 1000 for visit & repairing & told me after 1 days i will be come here and repaire sound system i will give him Rs.1000 .
Second complaint registered dated 18/09 complaint no.-RAJ-1909110416.AND againg third time registered complaint dated 02/11 complaint no-RAJ-0211110495. Till date i am awaiting sansui service engineer.
kindly help me regarding this matter.
If you complain to call center, a complaint number will be issued and you will receive an advice that technician will visit you within 24 working hours. But this will not happen and call center will direct you to talk to Sansui at certain number. If you try your luck at this number, with lot of difficulty you will get the truth that no one is assigned to attend your complain, as yet. So, a fresh new promise will be issued!
Dhirendra nayak
flat no-09, second floor, sai ram tower
plot 1 & 2, ward 9A, near navjyot school
gandhidham- gujrat
mobile-9016216291
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