Dear Sir,
I am a resident of Mohali - add - HM-243, Phase-2, Mohali. I Got Dishtv DTH connection two years back, vide VC No. 01501861306, it started giving problem after one year (Few Channels video was disturbed). The same is reported to customer care chandigarh at chandigarh. on dated 22-07. But no one from responded. I made uncounted calls but finnaly one person visited at my residence on 29-1, and charged Rs. 150/-.as visting charges for just to check the complaint but done nothing.
Again I called no.of times at their Noida Ho as well as at Mohali Office.. But nothing has happened.
Finnaly I broght new connection with new Set up box. on dated 17 vide VC no.01511058371. After installation it worked well for two days and then all paid chennels were disappeared and I come to know that it was required to be activated.
I called up to every one at Mohali office, but since 4 days have been passed, it is not made operational inspite of my repeated requests to their officials (Mr. Rakesh)
May I request for the suitable action on dishtv. w.r t. the poor service.
If nothing will happen then I have to report all to Consumer forum to for getting the justice.
But my request to you to get into this and do the needfull action. My old sset up box is also taken by Mohali office. I have also requested them to return but they are not responding at all.
Dr. SR Nagpal
Mohali
09815621912
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